01603 360360

The Doctors Laser Clinic team

Payments and Insurance Policy at The Doctors Laser Clinic

At The Doctors Laser Clinic, we strive to provide transparent and patient-centered services. Below is our comprehensive policy regarding payments and insurance:

  1. Consultation Fees:

    • Fees for consultations are to be settled on the day of the appointment.
    • A £50 deposit is required to book a consultation. This deposit is non-refundable but can be offset against any treatment or consultation.
    • Payments for consultations can be made using all major credit and debit cards.
  2. Insurance Coverage:

    • We do not have arrangements with BUPA or any other insurance company.
    • Dr Catherine Bevington is BUPA approved and patients may be eligible to claim their fees back from their insurer. However, it is the patient’s responsibility to clarify their insurance coverage prior to treatment.
    • We are happy to assist patients by completing medical forms to notify insurers of the reasons for recommendations.
  3. Laboratory Investigations:

    • We conduct blood tests at The Doctors Laser Clinic and have an agreement with the Norfolk NA Norwich University Hospital laboratory for private testing.
    • Any specimens leaving our Clinic must be fully paid for upfront.
    • Payments for investigations, once forwarded to our laboratories for analysis, are strictly non-refundable.
    • Patients can settle laboratory investigation fees using all major credit and debit cards.
  4. Payment Methods:

    • We accept all major credit and debit cards.
    • Please note that there is an additional 5% charge for payments made using AMEX.
  5. Receipts:

    • We issue receipts of payment, which can be emailed to patients for their records.
  6. Voluntary Payment for Investigations:

    • Paying for investigations is voluntary and reflects the patient’s decision to manage their medical issue.
    • We do not have service level agreements with private medical insurers, and coverage varies between insurers.

We value your custom and aim to ensure your satisfaction with our services. If you have any questions or require further clarification regarding payments or insurance, please do not hesitate to contact us. Thank you for choosing The Doctors Laser Clinic for your healthcare needs.

WE ARE OPEN!

All our staff have been vaccinated against Covid-19 thus reducing mutual risk. As a Covid-Safe, CQC Registered Medical Clinic with Ventilation that ensures TWELVE air changes per hour your safety is our priority. 

We are continuing to adhere to strict protocols so the car park will continue as our waiting room for the time being. We look forward to welcoming you back!

Feel free to contact us on 01603 360 360 or at info@laserdocs.co.uk.