CQC Overview & Inspections
CQC inspectors carried out an announced comprehensive inspection at The Doctors Laser Clinic as part of their inspection programme to rate independent healthcare providers.
CQC Report - Updated 22nd July 2019
- Are services safe? – Good
- Are services effective? – Good
- Are services caring? – Good
- Are services responsive? – Good
- Are services well-led? – Good
This service is rated as Good overall. (Previous inspection September 2018 – services were provided in accordance with the relevant regulations).
We carried out an announced comprehensive inspection at The Doctors Laser Clinic as part of our inspection programme to rate independent healthcare providers.
The Doctors Laser Clinic Ltd is a medical skin laser and aesthetic clinic. They offer laser tattoo, hair and thread vein removal, laser treatment for stress urinary incontinence and genitourinary syndrome of menopause, dermal fillers, and Botulinum Toxin (Botox®) treatments for cosmetic purposes and medical purposes for example, hyperhidrosis (excessive sweating). The service is registered as an NHS provider for transgender laser hair removal.
Our key findings were:
- The service provided care in a way that kept patients safe and protected them from avoidable harm.
- Patients received effective care and treatment that met their needs.
- Staff dealt with patients with kindness and respect and involved them in decisions about their care.
- The practice organised and delivered services to meet patients’ needs. Patients could access care and treatment in a timely way.
- The way the service was led and managed promoted the delivery of high-quality, person-centred care.
There was one where the service could improve and should:
- Continue to review and improve how the service assesses, monitors and improves the quality of the care provided to patients.
Dr Rosie Benneyworth BM BS BMedSci MRCGP
Chief Inspector of Primary Medical Services and Integrated Care