01603 360360

The Doctors Laser Clinic team

About Our Medical Laser Clinic

We offer patients an extensive range of non-surgical skin and body procedures from our state-of-the-art Poringland, Norwich clinic.

The Doctor Led Medical Aesthetic and laser clinic

The clinic is run by three Norfolk-based family doctors, Dr Malcolm Willis, Dr Kathy Kestin and Dr Mini Nelson. We are highly experienced practitioners with extensive knowledge of dermatology, medical conditions, Anti-Wrinkle Injections and Aesthetics.

We have spent many years running successful practices based on personal lists and holistic care. Ours is a team of long-experienced medical, technical and nursing professionals working closely together.

Experienced Doctors, Nurses and Technicians

All team members at The Doctors Laser Clinic have completed the highest level of training possible.

Personalised Treatment

Every patient visiting the clinic gets a personalised service involving discussion on areas of concern and treatment goals.

Quality and Safety

Your health and safety is most important at The Doctors Laser Clinic. We use the top machines and products.

Passionate About Results

With thousands of excellent reviews, we offer the most effective treatments on the market that give the best results.

Skin Clinic Norwich
The doctors aesthetics and laser clinic
fat freezing clinic norwich

Make an appointment

The Old Surgery Stoke Road, Poringland, Norwich NR14 7JL

Patient Feedback

I moved away from Norwich and tried a couple of other so called professionals but nothing beats Malcolm and team and that is why I now travel 250 miles for my treatments. I would recommend The Laser Clinic to anyone who wants the best at very reasonable costs.
The Doctors Laser Clinic Patient
The Doctors Laser Clinic

Dr Malcolm Willis

Clinic Director

With 13 years of experience in Cosmetic Medicine, he is very proud of the achievements of all his staff and their high standards of patient care.

Through a long career in Medicine, his enthusiasm for Dermatology, including time as an Honorary Senior Lecturer at UEA, was the basis for the establishment of this highly successful clinic in 2010.

Malcolm leads a Multi-disciplinary Team that provides in excess of 60 different treatment procedures so that every patient knows they will only see the best Practitioner for their particular problem. His favourite specialisms are Botox, Fillers and Lasers.

Dr Kathy Kestin

Clinic Director

Kathy was a full-time GP in rural Norfolk for 24 years. She enjoyed teaching Medical Students, has a background in anaesthesia, working in remote areas and has an interest in Aesthetic Medicine. Married to Dr Malcolm Willis and together with Dr Mini Nelson, they formed The Doctors Laser Clinic in 2010.

Kathy oversaw the move into purpose-converted premises in 2015, setting up the current aesthetics clinic in Poringland. She has an interest in women’s health and uses the Femilift Laser for vaginal rejuvenation, tightening and relieving mild stress urinary incontinence.

Doctor Kathy Kestin
The Doctors Laser Clinic


Senior Nurse Aesthetic Practitioner

As our Senior Nurse Aesthetic Practitioner, Sarah is now in her 10th Year with us. The life and soul of our party, she is hugely popular with her patients and regularly tops our clinician’s list of 5-star reviews. She has just completed a Masters’s Course at The University of Suffolk to be a fully Independent Nurse Prescriber.

Her passion is facial aesthetics using fillers, non-surgical blepharoplasty and Laser Treatments for various skin conditions. Sarah continues working on the NHS’s frontline as a part-time Practice Nurse.

Joolia Gilvey

Independent Aesthetic Practitioner

Joolia Gilvey is an award-winning aesthetician with 6 years of NHS, Private & independent nursing experience. A UEA graduate, she currently holds a senior nurse position as a plastic surgery link nurse in a private hospital. She is a certified trainer for the Teoxane range of products. Joolia has uncompromisingly high standards with an eye for preserving her patient’s individuality, taking a ‘less is more’ approach to preserving anatomy and dynamic facial movement.

Joolia specialises in anti-wrinkle, dermal filler, micro-needling, wow fusion, chemical skin resurfacing and plasma therapies. She keeps continuously up to date with the latest evidence-based techniques leading to highly successful outcomes for her patients. Approachable and understanding, she listens to your concerns, offering an individual step-by-step approach to achieving safe, predictable, outstanding results.

The Doctors Laser Clinic
The Doctors Laser Clinic


Senior Laser Technician

Sharon joined the clinic in the Summer of 2015, and her journey since then has been inspirational. She attained a Merit in her Anatomy and Physiology Diploma, followed by a superb pass at Level 4 BTEC in Aesthetic Laser Light and Associated Therapies. Along with two of her colleagues here, she is now one of only a handful of experienced, skilled technicians in Norfolk with a Level 5 qualification. Her energy, laughter, enthusiasm and love for her job are legendary.

Sharon is an indispensable member of this very close, highly coherent team with its absolute focus on quality and the patient. Her specialisms are fat freezing and skin rejuvenation (including stretch marks) using Radiofrequency, ultrasound and other energy devices.


Senior Laser Technician

Helen’s irrepressible humour, empathy, professional attitude and amazing patient skills mean she always gets amazing feedback and great results. Having joined us in 2016, Helen discovered her extraordinary talent for using lasers to treat a variety of skin conditions and blemishes, as well as doing Laser Hair Removal.

We are very proud that Helen and her two other colleagues are among the few Laser Technicians in East Anglia qualified to Level 5 BTEC in Light and Energy Based Therapies. Her particular forte is Skin Rejuvenation using IPL, CO2 Fractional Ablative Resurfacing and Non-ablative Nd:YAG. She closely supports Dr Malcolm Willis, doing ablative laser treatments on lumps, bumps and blemishes. In addition, there is always Laser Hair Removal as an encore!

The Doctors Laser Clinic
The Doctors Laser Clinic


Senior Laser Technician - Purser

Having joined us in 2012, Jayne was the first of our technicians to gain the formal BTEC qualification in Laser, Light and Associated Therapies after achieving a Merit in her Anatomy and Physiology Diploma. Her background as a Royal Navy gunner for 7 years is slightly eccentric, but that life experience explains why she is the most highly and prolifically rated of all our exceptional team of laser ladies.

Along with her two other Technician Colleagues, Jayne is one of those very rare Practitioners in East Anglia who are qualified at BTEC Level 5 in Laser Therapies. A hard worker, she is blessed with the most wonderful sense of humour that she uses to great effect. She holds the NHS Contract for the treatment of transgender patients undergoing gender reassignment. She is undoubtedly one the most highly experienced and successful Laser Hair removal and tattoo ablation experts in the region.

Dr Catherine Bevington

Consultant rheumatologist

Dr Bevington is a senior consultant in rheumatology at the West Suffolk Hospital. She has a degree in natural sciences from Cambridge (1989). Dr Bevington qualified from Oxford University (1997).

She is accredited in both Rheumatology and General Internal Medicine, having trained in central London academic departments and busy East London district general hospitals. Dr Bevington has been working at consultant level since 2007. Read more.

Check out Dr Bevington’s website here.

dr catherine bevington
aesthetics norwich

Alison Preston

Front of House


Front of House

Jenny is our warm, welcoming face at the laser clinic reception desk. We have known Jenny throughout her adult life as a family GP and as a dear friend. Having spent 39 years of her career in financial management at Aviva, when we found out that she was looking for happy human contact rather than spreadsheets, we couldn’t wait to get her started. She has never looked back! Bubbly, friendly and confident with high standards, Jenny keeps the front of the house running smoothly.

The Doctors Laser Clinic
The Doctors Laser Clinic

Elaine parsley

Front of House


All our staff have been vaccinated against Covid-19 thus reducing mutual risk. As a Covid-Safe, CQC Registered Medical Clinic with Ventilation that ensures TWELVE air changes per hour your safety is our priority. 

We are continuing to adhere to strict protocols so the car park will continue as our waiting room for the time being. We look forward to welcoming you back!

Feel free to contact us on 01603 360 360 or at info@laserdocs.co.uk.